Your smarter way to
navigate healthcare
Heal connects your health questions to the right answers—fast. From personalized AI guidance to expert referrals and insurance-aware savings, we help you make better decisions without the stress.
Finally, healthcare that
understands your benefits.
Heal syncs with your insurance to help you know what's covered, when to act, and how to save—whether you're refilling meds or booking care.
Feature
Traditional
Care Navigators
Heal (AI-Native)
Setup Time
2–3 months
to implement
Plug-and-play
onboarding
Support Model
Call centers, nurses,
limited hours
24/7 personalized
AI health companion
Memory of
Patient Journey
Weak or none
Strong, evolving
longitudinal memory
Employee
Engagement
<10% monthly
active users
Over 40% monthly
active users
1
Ask a Question or Sync Your Health Info
Employees can ask a health question, sync their insurance, or find their doctors. Our AI companion immediately analyzes personal case, benefit coverage, and network info to give tailored, precise insights—no app switching, no waiting.
2
Navigate to the Right Care Faster & Smarter
Based on what the AI learns, it guides the member to the next best step: • Book an in-person visit • Build a medication at a lower cost • Close a preventive care gap • Avoid unnecessary doctor visits
3
Track Progress and Stay Engaged
The more employees interact, the more Heal gets smarter—learning preferences, flagging gaps, and surfacing reminders. All data is anonymized and secure on users' private health timeline.
Firefly
Case Study
Challenge
Firefly needed a smarter way to help employees navigate care and reduce unnecessary healthcare spend. Traditional health guides were underused, and rising doctor visits signaled gaps in access and decision-making support.
Solution: Heal's AI-Powered
Health Navigation
Firefly deployed Heal App across its employee base to deliver:
- Instant answers and triage guidance via AI
- Personalized care routing to primary and preventive services
- Real-time insights into costs, coverage, and next steps
Setup was completed in days, with no disruption to their existing health plan. Resulted in a 24% reduction in per-member monthly healthcare costs.
FAQ
What is Heal App and how does it help our employees?
Heal App is an AI-powered healthcare navigator platform that helps employees get fast, accurate answers to their health questions, understand their benefits, and connects to the right care - while reducing unnecessary costs like ER visits and out-of-network services.
How much does it cost to deploy the Heal App?
Pricing is based on your company size and specific needs. Contact our team for a customized quote.
What kind of results can we expect?
Clients typically see 30-40% monthly active usage, 25% reduction in unnecessary care visits, and high satisfaction scores from employees who feel more confident navigating their health benefits.
How quickly can we get started?
Most implementations take 2-3 weeks from contract signing to employee rollout, with minimal IT resources required.
What makes Heal different from traditional care navigators?
Heal uses AI to provide instant, personalized guidance 24/7 instead of relying on call centers with limited hours. Our platform learns from each interaction to create increasingly personalized experiences.
Can Heal integrate with our current health plan and providers?
Yes, Heal integrates with most major health plans and provider networks through secure APIs, making it a seamless addition to your benefits ecosystem.
What data and reporting will we get as an employer?
You'll receive anonymized usage metrics, engagement analytics, and health trends reports while maintaining complete HIPAA compliance. Employee health information remains private.
HIPAA Compliant & Fully Anonymous
8.2M+ Health Questions Answered
Heal has supported millions of private, secure conversations—helping people get fast answers to their health questions, anytime.
Note: Heal is an AI-based health guide and does not provide medical advice, diagnoses, or treatment. Please consult a licensed healthcare provider for medical care.
